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FAQs
What is the selection criteria and process?
We select experts after a detailed interview focusing on domain expertise, communication skills, and passion. After selection, experts undergo a week of training before starting customer calls.
Do I have to commit to a minimum number of weekly hours?
No, you can work on a flexible schedule. Top earners typically work 4-5 hours daily for 3-4 days a week.
When and how do I get paid?
Payments are made bi-monthly for sales during that period. You can track your earnings in real-time on your dashboard.
Do I need special equipment for video consultations?
No, a laptop with a good internet connection is sufficient. However, good lighting, a camera, and a microphone can improve your video quality and sales.
Can I provide consultations from my phone?
Yes, but ensure you're in a quiet, professional setting during calls.
How long does a typical consultation last?
Consultations usually last 10-15 minutes, depending on the product category.
What if the shopper doesn't buy immediately?
Shoppers may take a few days or weeks to decide. You’ll still get paid if they purchase within the attribution period (usually 30 days).
How do I stay updated on store inventory and policies?
Visit the store page on your dashboard or ask the AI co-pilot for details.
What if I’m unavailable or can’t accept a consultation request?
If marked "available," accept or decline calls to maintain your rating. You can go "offline" anytime without penalties.